![]() Product exchange is possible as long as the price of the item you wish to exchange for is the same as (or lower than) your original purchase. Please also note that all products purchased via limited-time sales events (Black Friday, clearance, etc.) are considered final and are not eligible for returns or exchanges.Īs a Manta Sleep customer, you have the option of requesting for a product exchange in lieu of a refund if your order was placed 60 days (or less) ago. If you’ve paid for shipping, please be advised that we won’t be able to refund the shipping fee as the payment goes directly to our shipping partners. Please be advised that once a return label has been issued, you will have 7 days to ship the product back to our warehouse. They will provide you with a prepaid return label via email and once we’ve received the item back in good condition and its original packaging, we’ll provide you with a full refund for the item you purchased. If your Manta doesn’t work for you for any reason, you’re 100% covered - simply reach out to our customer success team at and let them know why the product didn’t work for you. That’s why every Manta (except those purchased during limited-time sales events) comes with a 60-day money-back guarantee. ![]() We guarantee that your Manta will transform your sleep. You may reach our Customer Success team via our contact page. If you still can’t locate the package after this, please let our Customer Success team know that your order is missing and share your order number with them. ![]() It’s possible that the package is still with them and they just mistakenly scanned it as “Delivered”.
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